Tracked delivery anywhere in New Zealand. It is free on orders of $100 or more, and a flat $25.00 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
This shop's own returns policy gives you 15 days from purchase to change your mind, on every product it sells. Send it back in its original packaging with proof of purchase and we refund the price you paid for the goods, processed within 24 to 48 hours of the return arriving. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Guarantees Act 1993's consumer guarantees, return postage included.
Dead Sea mudSourced from the Dead Sea rather than a generic clay.
A jar, not a sachetEnough for a routine rather than one use.
Rinses with waterNo special remover needed.
Twenty minutesLong enough to be a proper pause in the evening.
About this product
A mud mask and twenty quiet minutes
Dead Sea mud in a jar, for the evening when you have the time to sit still.
This is a jar of Dead Sea mud, applied to the face and rinsed off, made from mud sourced from the Dead Sea.
It tightens as it dries, which is the mud drying rather than anything happening to the skin, and it rinses off with warm water and a cloth.
Spread a thin, even layer over clean skin, avoiding the eyes and the mouth. Leave it until it is touch-dry rather than cracked, then rinse with warm water.
It tightens as it dries, which is the mud drying rather than anything happening to the skin, and it rinses off with warm water and a cloth.
Still deciding?
Not sure yet? That is fine.
You can change your mind. This shop's own returns policy gives you 15 days from purchase to send it back in its original packaging with proof of purchase, and we refund the price you paid for the goods.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Guarantees Act 1993 covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
Dead Sea mud. Read the full ingredient list on the jar before first use.
How do I apply it?
A thin, even layer on clean skin, avoiding the eyes and mouth.
How long do I leave it on?
Until it is touch-dry. Letting it crack hard is not necessary and makes it harder to rinse.
How do I take it off?
Warm water and a soft cloth.
How often can I use it?
That is down to preference and how your skin feels afterwards. Start with less often rather than more.
Is it suitable for sensitive skin?
Patch test on the inside of the forearm first. If you have a skin condition, ask a doctor or pharmacist before using it.
Can I use it on my body?
The store publishes no body-use instruction, so we would not claim one.
Will it stain a towel?
It is mud, so use a dark cloth or one you do not mind.
How big is the jar?
The store does not publish a jar size for this item. Email us before ordering and we will confirm it.
Does it need refrigerating?
No. Keep the lid on and store it out of direct heat.
Can I use it with the jade roller?
People do use a roller after rinsing a mask off. Neither depends on the other.
Is it safe around the eyes?
Keep it away from the eye area and the lips.
What if it stings?
Rinse it off with warm water straight away and stop using it.
Is there a use-by date?
Check the jar. Cosmetics carry a period-after-opening symbol.
Is it tested on animals?
The store publishes no testing statement, so we will not make one. Email us and we will ask the supplier.
Which payment methods do you accept?
Card payments through Stripe, and PayPal. Those are the two methods at the checkout and we do not accept anything else.
What currency are your prices in?
New Zealand dollars. No tax is added at any point: this store does not calculate tax and both live cart drives returned zero.
What does delivery cost?
Delivery is free on orders over $100. Below that it is a flat $25.00, and the carriage is not taxed either.
How long will my order take?
Typically 5 to 7 days after a 24 to 48 hour handling time. You will get a tracking number by email when it leaves us.
Is express delivery available?
Yes. Express is offered at the checkout for $25.00. On an order over $100 you can still choose it, or take the free standard service instead.
Do I get a receipt?
Yes. A receipt is emailed when payment is taken, and a second email follows with your tracking number once the order ships.
Do you have a shop I can visit?
No. We are an online supplier with no physical shop, which is part of how the pricing works.
Are your products new?
Yes, everything is brand new.
What warranty applies?
Everything we sell carries the consumer guarantees you have under the Consumer Guarantees Act 1993. Where a manufacturer offers its own warranty on top of that, it comes with the product.
Can I return something?
If an item is faulty, is not as described, or does not do what it is meant to do, contact us and we will refund or exchange it and cover the return postage. If you simply change your mind you can return an item within 15 days of purchase, but you pay the return postage on a tracked service and a $39 packing and handling charge per order is not refunded. Nothing here affects the consumer guarantees you have under the Consumer Guarantees Act 1993.
How do I know my order has shipped?
The order is marked complete and you are emailed a tracking number.
My order has not arrived. What now?
Email theteam@customersupport.care and the team will look into it. Most emails are answered within one business day.
How do I contact you?
Email theteam@customersupport.care. Support is available seven days a week.
Where do you deliver?
Right across New Zealand, both islands.
Is my payment secure?
Payment is handled by Stripe and PayPal. We never see or store your card details.
The complete guide
Buying Guide
6 min readLook Great Company
What it is
The Dead Sea Mud Mask is a jar of Dead Sea mud, applied to the face and rinsed off.
How it is used
Spread a thin, even layer over clean skin, avoiding the eyes and the mouth. Leave it until it is touch-dry rather than cracked, then rinse with warm water.
What to expect
It tightens as it dries, which is the mud drying rather than anything happening to the skin, and it rinses off with warm water and a cloth.
What we do not claim
We describe what this product is and how it is used. We make no claim about any effect on skin, hair or the body, and nothing here is medical advice. If you want to know whether something is right for you, ask a doctor or a pharmacist.
Buying it here
Prices are in New Zealand dollars. Delivery is free on orders over $100 and a flat $25.00 below that, typically 5 to 7 days after a 24 to 48 hour handling time. Express is available at the checkout.
Tell us which beauty tool you are considering and the features you need, and we will help you compare the product details before you buy. Free delivery across New Zealand on orders over $100.
Dead Sea Mud Mask. A jar of Dead Sea mud, applied to the face and rinsed off. Sold by Look Great Company in New Zealand at $69, free delivery over $100 and $25.00 otherwise. No claim is made about any effect on skin, hair or the body.
