Tracked delivery anywhere in New Zealand. It is free on orders of $100 or more, and a flat $25.00 below that. Allow up to 7 working days in transit after dispatch within 2 working days.
This shop's own returns policy gives you 15 days from purchase to change your mind, on every product it sells. Send it back in its original packaging with proof of purchase and we refund the price you paid for the goods, processed within 24 to 48 hours of the return arriving. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Guarantees Act 1993's consumer guarantees, return postage included.
A white sauna hat made from 100% wool felt, with a hanging loop on top. One size, for men and women.
This is a sauna hat made from 100% wool felt, in white, with a loop on top to hang it by.
It is one size and pulls on. The maker lists it for men and women.
Put it on before you go into the sauna, and hang it up by the loop to air dry afterwards.
The maker says it rarely needs washing. An occasional hand wash every few months is enough.
Still deciding?
Not sure yet? That is fine.
You can change your mind. This shop's own returns policy gives you 15 days from purchase to send it back in its original packaging with proof of purchase, and we refund the price you paid for the goods.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Guarantees Act 1993 covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
A hat made from 100% wool felt, for wearing in the sauna.
What is it made of?
100% wool felt, per the maker.
What colour is it?
White.
What size is it?
It is one size and pulls on. The maker does not give a head measurement.
Is it for men or women?
Both. The maker lists it for men and women.
How do I use it?
Put it on before you go into the sauna. Hang it up by the loop afterwards so it can air dry.
How do I wash it?
The maker says it rarely needs washing. Hand wash it occasionally, every few months, and let it air dry.
Does it have a loop?
Yes. There is a loop on top to hang it by.
How many hats do I get?
One.
Is it waterproof?
No. The maker lists it as not water resistant.
How heavy is it?
The maker lists 40 g, in a package that measures 31.3 x 21.8 x 3.3 cm.
What will it do for me?
It is a hat for the sauna. We make no claim about any effect on hair, skin or the body.
Does it look like the photo?
Yes. The photo shows the hat that ships.
Can it go in a washing machine or a dryer?
The maker gives no machine or dryer instructions. Its care advice is an occasional hand wash and air drying.
Which payment methods do you accept?
Card payments through Stripe, and PayPal. Those are the two methods at the checkout and we do not accept anything else.
What currency are your prices in?
New Zealand dollars. No tax is added at any point: this store does not calculate tax and both live cart drives returned zero.
What does delivery cost?
Delivery is free on orders over $100. Below that it is a flat $25.00, and the carriage is not taxed either.
How long will my order take?
Typically up to 7 working days in transit, after dispatch within 2 working days. You will get a tracking number by email when it leaves us.
Is express delivery available?
Yes. Express is offered at the checkout for $25.00. On an order over $100 you can still choose it, or take the free standard service instead.
Do I get a receipt?
Yes. A receipt is emailed when payment is taken, and a second email follows with your tracking number once the order ships.
Do you have a shop I can visit?
No. We are an online supplier with no physical shop, which is part of how the pricing works.
Are your products new?
Yes, everything is brand new.
What warranty applies?
Everything we sell carries the consumer guarantees you have under the Consumer Guarantees Act 1993. No separate warranty is sold, and faulty items are put right.
Can I return something?
If an item is faulty, is not as described, or does not do what it is meant to do, contact us and we will refund or exchange it and cover the return postage. If you simply change your mind you can return an item within 15 days of purchase, you pay the return postage on a tracked service, and we refund the full price you paid for the goods. Nothing here affects the consumer guarantees you have under the Consumer Guarantees Act 1993.
How do I know my order has shipped?
The order is marked complete and you are emailed a tracking number.
My order has not arrived. What now?
Email theteam@customersupport.care and the team will look into it. Most emails are answered within one business day.
How do I contact you?
Email theteam@customersupport.care. Support is available seven days a week.
Where do you deliver?
Right across New Zealand, both islands.
Is my payment secure?
Payment is handled by Stripe and PayPal. We never see or store your card details.
The complete guide
Buying Guide
6 min readLook Great Company
What it is
The Sauna Hat is a hat made from 100% wool felt, for wearing in the sauna. It is white, with a loop on top to hang it by.
How it is used
Put it on before you go into the sauna. Afterwards, hang it up by the loop so it can air dry. The maker says it rarely needs washing, and an occasional hand wash every few months is enough.
What to expect
One white hat in one size, which pulls on. The maker lists it for men and women and does not give a head measurement. It is listed as not water resistant.
What we do not claim
We describe what this product is and how it is used. We make no claim about any effect on skin, hair or the body, and nothing here is medical advice. If you want to know whether something is right for you, ask a doctor or a pharmacist.
Buying it here
Prices are in New Zealand dollars. Delivery is free on orders over $100 and a flat $25.00 below that, typically up to 7 working days in transit, after dispatch within 2 working days. Express is available at the checkout.
Tell us which beauty tool you are considering and the features you need, and we will help you compare the product details before you buy. Free delivery across New Zealand on orders over $100.
Sauna Hat. A white sauna hat made from 100% wool felt, with a hanging loop on top. One size, pull-on, for men and women. Sold by Look Great Company in New Zealand at $59.99, free delivery over $100 and $25.00 otherwise. No claim is made about any effect on skin, hair or the body.
