Tracked delivery anywhere in New Zealand. It is free on orders of $100 or more, and a flat $25.00 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
This shop's own returns policy gives you 15 days from purchase to change your mind, on every product it sells. Send it back in its original packaging with proof of purchase and we refund the price you paid for the goods, processed within 24 to 48 hours of the return arriving. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Guarantees Act 1993's consumer guarantees, return postage included.
Matte and shimmerBoth finishes in one palette rather than two.
Mirror in the lidUsable away from a mirror.
Flat caseSits in a drawer or a makeup bag without taking a shelf.
Neutral rangeShades that work together rather than a set of one-offs.
About this product
One palette, a full range of neutrals
Matte and shimmer shades in a single flat case, with a mirror in the lid.
This is a flat palette of pressed eyeshadow in a hinged case with a mirror, made from pressed powder shades in a hinged plastic case.
The pressed powder is soft enough to pick up on a brush without crumbling.
Pick up colour with a brush rather than the fingers for the shimmer shades, and build the mattes in thin layers.
The pressed powder is soft enough to pick up on a brush without crumbling.
Still deciding?
Not sure yet? That is fine.
You can change your mind. This shop's own returns policy gives you 15 days from purchase to send it back in its original packaging with proof of purchase, and we refund the price you paid for the goods.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Guarantees Act 1993 covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
The store does not publish a shade count for this palette. Email us before ordering if you need the exact list and we will check.
Are the shades matte or shimmer?
Both finishes are included.
Is there a mirror?
Yes, in the lid.
Does it come with a brush?
The store does not publish a brush in the contents. Email us if you need that confirmed.
Will it work on my skin tone?
The range is neutral rather than tone-specific.
How do I apply the shimmer shades?
With a brush rather than a fingertip: the powder picks up more cleanly.
Is it suitable for sensitive eyes?
Read the ingredient list on the pack, and if you have sensitive eyes or wear contact lenses, patch test first.
Can I use it wet?
The store does not publish a wet-use instruction, so we would not claim one.
How do I clean the pans?
Wipe the surface gently with a clean tissue if a brush has left a mark.
How should I store it?
Flat, closed and out of direct heat.
Does it have a use-by date?
Check the pack: cosmetics carry a period-after-opening symbol.
Is the case sturdy?
It is a hinged plastic case designed to be carried.
Can I travel with it?
Yes. It is flat and it closes.
Is it tested on animals?
The store publishes no testing statement, so we will not make one. Email us and we will ask the supplier.
What is the palette made of?
Pressed powder shades in a hinged plastic case.
Which payment methods do you accept?
Card payments through Stripe, and PayPal. Those are the two methods at the checkout and we do not accept anything else.
What currency are your prices in?
New Zealand dollars. No tax is added at any point: this store does not calculate tax and both live cart drives returned zero.
What does delivery cost?
Delivery is free on orders over $100. Below that it is a flat $25.00, and the carriage is not taxed either.
How long will my order take?
Typically 5 to 7 days after a 24 to 48 hour handling time. You will get a tracking number by email when it leaves us.
Is express delivery available?
Yes. Express is offered at the checkout for $25.00. On an order over $100 you can still choose it, or take the free standard service instead.
Do I get a receipt?
Yes. A receipt is emailed when payment is taken, and a second email follows with your tracking number once the order ships.
Do you have a shop I can visit?
No. We are an online supplier with no physical shop, which is part of how the pricing works.
Are your products new?
Yes, everything is brand new.
What warranty applies?
Everything we sell carries the consumer guarantees you have under the Consumer Guarantees Act 1993. Where a manufacturer offers its own warranty on top of that, it comes with the product.
Can I return something?
If an item is faulty, is not as described, or does not do what it is meant to do, contact us and we will refund or exchange it and cover the return postage. If you simply change your mind you can return an item within 15 days of purchase, but you pay the return postage on a tracked service and a $39 packing and handling charge per order is not refunded. Nothing here affects the consumer guarantees you have under the Consumer Guarantees Act 1993.
How do I know my order has shipped?
The order is marked complete and you are emailed a tracking number.
My order has not arrived. What now?
Email theteam@customersupport.care and the team will look into it. Most emails are answered within one business day.
How do I contact you?
Email theteam@customersupport.care. Support is available seven days a week.
Where do you deliver?
Right across New Zealand, both islands.
Is my payment secure?
Payment is handled by Stripe and PayPal. We never see or store your card details.
The complete guide
Buying Guide
6 min readLook Great Company
What it is
The Eyeshadow Palette is a flat palette of pressed eyeshadow in a hinged case with a mirror.
How it is used
Pick up colour with a brush rather than the fingers for the shimmer shades, and build the mattes in thin layers.
What to expect
The pressed powder is soft enough to pick up on a brush without crumbling.
What we do not claim
We describe what this product is and how it is used. We make no claim about any effect on skin, hair or the body, and nothing here is medical advice. If you want to know whether something is right for you, ask a doctor or a pharmacist.
Buying it here
Prices are in New Zealand dollars. Delivery is free on orders over $100 and a flat $25.00 below that, typically 5 to 7 days after a 24 to 48 hour handling time. Express is available at the checkout.
Tell us which beauty tool you are considering and the features you need, and we will help you compare the product details before you buy. Free delivery across New Zealand on orders over $100.
Eyeshadow Palette. A flat palette of pressed eyeshadow in a hinged case with a mirror. Sold by Look Great Company in New Zealand at $49, free delivery over $100 and $25.00 otherwise. No claim is made about any effect on skin, hair or the body.
